Frus­trated house­hold­ers de­mand flood­ing ac­tion

Leak in lane yet to be fixed two months af­ter be­ing re­ported

Kentish Express Ashford & District - - Points Of View - By Ai­dan Bar­low

An­gry res­i­dents say they are fed up with a wa­ter leak that has caused flood­ing af­ter flow­ing con­tin­u­ously for nearly two months.

The leak in Bock­hanger Lane near the Kingswood Grosvenor Hall ac­tiv­ity cen­tre has left prop­er­ties with flood­ing and made the road im­pass­able for walk­ers.

Jackie Pat­ter­son, 40, who lives in the lane, says the prob­lem has gone on for months with­out be­ing re­paired, and she fears peo­ple pass­ing by hold her re­spon­si­ble.

She said: “No­body seems to want to do any­thing about it and no­body seems to know where this wa­ter is com­ing from.

“It is pure wa­ter, not rain wa­ter, just flow­ing from the bank.

“It’s flood­ing the lane, and it makes it re­ally dif­fi­cult for dog walk­ers or peo­ple with prams to pass through.

“My mother passed away re­cently and we held the fu­neral, and it was re­ally dif­fi­cult for peo­ple get­ting in and out.

“It was pour­ing down with rain, which just made the sit­u­a­tion worse.

“With win­ter com­ing, it’s go­ing to be­come even more dan­ger­ous for peo­ple walk­ing down here. When the win­ter comes and the wa­ter freezes, it will be­come like a sheet of ice.

“We con­tacted South East Wa­ter in July about it, and they had con­trac­tors out at the end of July. But it wasn’t fixed. They’ve been re­ally cagey about when they will stop the leak.”

A fort­night ago, the Ken­tish Ex­press re­ported on how David and Ca­role Ray- field suf­fered con­stant flood­ing at their home in nearby Cop­per­field Close.

A state­ment from the Kingswood Grosvenor Hall cen­tre said the com­pany hoped to be good neigh­bours and was work­ing with the Ray­field fam­ily to find a so­lu­tion to wa­ter flow­ing down­hill from the fields at the site.

Mean­while South East Wa­ter dis­tri­bu­tion man­ager Ann Seach said: “We were first alerted to a leak­ing wa­ter pipe in Bock­hanger Lane on July 31.

“Our tech­ni­cian con­firmed the lo­ca­tion and a gang re­paired it on the same day.

“Fol­low­ing a phone call re­ceived on Mon­day this week, we un­der­stand the pipe is leak­ing again. We are send­ing a tech­ni­cian out to con­firm this and will then re­pair the leak.

“We take the is­sue of leaks very se­ri­ously, with teams work­ing around the clock to stop wa­ter be­ing wasted on our 14,500-kilo­me­tre net­work of un­der­ground pipes.”

She added that cus­tomers could re­port leaks by call­ing 0333 000 3330.

Jackie Pat­ter­son next to the leaky pipe caus­ing flood­ing out­side her home in Bock­hanger Lane, and David and Ca­role Ray­field in Cop­per­field Close

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