Pen­sioner search­ing for bank-row good samar­i­tans

Kentish Express Ashford & District - - Front Page - By Vicky Cas­tle

A pen­sioner has is­sued heart­felt thanks to the strangers who helped her af­ter an al­ter­ca­tion with an un­known mum at the bank.

Joan Hasel­grove, 83, had been at Bar­clays in the high street, when she said she was in­tim­i­dated by an im­pa­tient woman.

The dis­abled South Ash­ford res­i­dent had parked her shop­ping trol­ley next to the cash ma­chine on Satur­day at around 11.20am as she with­drew money.

She said: “My walker was along­side me in front of the hole in the wall, where peo­ple drop their en­velopes. There was nowhere else to put it.

“There was no one around so I put my card in to check my bal­ance and draw out some cash, but as I did so this young lady and her son asked me to move my trol­ley.

“I couldn’t be­cause I had nowhere to put it and hadn’t fin­ished, so I apol­o­gised and she leant over and man­aged to get her en­ve­lope in any­way.

“But then she said in a very stroppy man­ner – ‘you do not own the world’. “It was very in­tim­i­dat­ing.” Joan is now ap­peal­ing to find the three ladies who were wait­ing be­hind her in the queue so she can thank them.

She said: “I was so flus­tered by what hap­pened, I dropped my cash and one of the ladies be­hind me no­ticed and picked it up.

“I couldn’t con­cen­trate be­cause she had up­set me so much.

“But the other three ladies who were there helped so much. They sat me down in the bank and made sure I was OK, so I want to say thank you.

“The boy with the young woman was about seven and if he grows up to be like her then I worry for this world.

“I do not like moan­ing but I re­ally was un­nerved. There was ab­so­lutely no need for rude­ness.

“I just want to thank the other ladies for be­ing pa­tient and kind.

“If I knew where they lived I would send them some flow­ers.”

Were you one of the ladies out­side Bar­clays on Satur­day who helped Joan? We would like to hear from you. Ei­ther write to Ken­tish Ex­press, 34-36 North Street, Ash­ford, TN24 8JR or email ken­tish­ex­press@thek­m­ or call 01233 623232.

Joan Hasel­grove and Bar­clays Bank in Ash­ford High Street

Pic­tures: Paul Amos

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