Store smooths the way for an­gry cus­tomers

Kentish Express Ashford & District - - The Hump’s Been Shrunk - By Vicky Cas­tle

The plea to Tesco to ‘dump the hump’ has been par­tially suc­cess­ful.

Bosses at the Park Farm su­per­mar­ket have bowed to cus­tomer pres­sure and made changes to the “bru­tal” speed bump just nine days af­ter it was in­stalled.

The Tesco Ex­tra store had come un­der fire when the un­usu­ally-high traf­fic slow­ing ramp was in­tro­duced in the ac­cess road to the main car park.

Cus­tomers com­plained their cars scraped the floor as they went over the huge hump and some driv­ers claimed it “re­ally shook them up.”

But last Fri­day, work­men were spot­ted in the car park mak­ing the ramp smoother and eas­ier to ma­noeu­vre past.

Last week a spokesman for Tesco said they had no plans to re­move the speed bump.

He said ex­tra signs warn­ing cus­tomers to slow down would be in­stalled along­side the 5mph speed limit signs, but there were no plans to re­move or change the hump it­self.

“Just gone over it and thank God some­thing’s been done. As soon as my son was in his wheelchair in the car it scrapped along the bot­tom. To­day we went over with ease.”

“I smashed the front of our car on a small speed bump the other day so Im defo not go­ing over this one un­til it’s sorted.

What about low­er­ing the con­crete speed humps that the KCC have in­stalled in some coun­try lanes? Where the cars de­signed in the Far East can­not ride

De­lighted driv­ers took to so­cial me­dia to share their re­lief, with some cus­tomers say­ing they are pleased Tesco as “got the mes­sage.”

Driver St­eff Weller said: “Just gone over it and thank God some­thing’s been done.

“We have a Wheelchair Ac­ces­si­ble Ve­hi­cle (WAV) and as soon as my son was in his wheelchair in the car it scraped along the bot­tom.

“But to­day we went over over them, as their sus­pen­sions are too stiff and are not de­signed to go over con­crete speed humps.”

“It was only go­ing to be a mat­ter of time be­fore a law­suit hap­pened. You don’t have to be go­ing fast for that thing to dam­age your car.”

“U-turn on a speed-bump, is that part of the new driv­ing test?” “I thought the pic­ture was of a ve­hi­cle parked in the usual way at this store!” “With the ex­cess tar­mac not be­ing used it would be with ease.”

Peter Mor­ris-Kelso added: “It was only go­ing to be a mat­ter of time be­fore a law­suit hap­pened.

“You don’t have to be go­ing fast for that thing to dam­age your car.”

A Tesco spokesman said: “We are al­ways listening to feed­back from our cus­tomers so we are cur­rently mak­ing mod­i­fi­ca­tions to the speed hump in our Park Farm Ex­tra car park.”

The spokesman ex­plained that the work had widened the speed hump so cars will sit flat­ter on the hump be­fore de­scend­ing on the other side.

‘We are al­ways listening to feed­back from our cus­tomers so we are cur­rently mak­ing mod­i­fi­ca­tions’

nice to put it in a few holes as they say ev­ery lit­tle helps?”

“It’s the most sav­age speed bump ever. I’d rather drive 50mph over a gi­ant pot­hole and those au­to­matic hy­draulic se­cu­rity posts that slam from the ground do less dam­age.”

“Tesco wor­ried they’ve fright­ened away a few cus­tomers.”

“Tech­ni­cally not ac­tu­ally low­er­ing the ramp, rather widen­ing the ta­ble top and ex­tend­ing the ramps, thus mak­ing it smoother.”

“About time af­ter so many com­plaints!”

A cus­tomer’s car scrapes ground over the new Tesco speed hump

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