Kentish Express Ashford & District
Store smooths the way for angry customers
The plea to Tesco to ‘dump the hump’ has been partially successful.
Bosses at the Park Farm supermarket have bowed to customer pressure and made changes to the “brutal” speed bump just nine days after it was installed.
The Tesco Extra store had come under fire when the unusually-high traffic slowing ramp was introduced in the access road to the main car park.
Customers complained their cars scraped the floor as they went over the huge hump and some drivers claimed it “really shook them up.”
But last Friday, workmen were spotted in the car park making the ramp smoother and easier to manoeuvre past.
Last week a spokesman for Tesco said they had no plans to remove the speed bump.
He said extra signs warning customers to slow down would be installed alongside the 5mph speed limit signs, but there were no plans to remove or change the hump itself.
“Just gone over it and thank God something’s been done. As soon as my son was in his wheelchair in the car it scrapped along the bottom. Today we went over with ease.”
“I smashed the front of our car on a small speed bump the other day so Im defo not going over this one until it’s sorted.
What about lowering the concrete speed humps that the KCC have installed in some country lanes? Where the cars designed in the Far East cannot ride
Delighted drivers took to social media to share their relief, with some customers saying they are pleased Tesco as “got the message.”
Driver Steff Weller said: “Just gone over it and thank God something’s been done.
“We have a Wheelchair Accessible Vehicle (WAV) and as soon as my son was in his wheelchair in the car it scraped along the bottom.
“But today we went over over them, as their suspensions are too stiff and are not designed to go over concrete speed humps.”
“It was only going to be a matter of time before a lawsuit happened. You don’t have to be going fast for that thing to damage your car.”
“U-turn on a speed-bump, is that part of the new driving test?” “I thought the picture was of a vehicle parked in the usual way at this store!” “With the excess tarmac not being used it would be with ease.”
Peter Morris-Kelso added: “It was only going to be a matter of time before a lawsuit happened.
“You don’t have to be going fast for that thing to damage your car.”
A Tesco spokesman said: “We are always listening to feedback from our customers so we are currently making modifications to the speed hump in our Park Farm Extra car park.”
The spokesman explained that the work had widened the speed hump so cars will sit flatter on the hump before descending on the other side.
‘We are always listening to feedback from our customers so we are currently making modifications’
nice to put it in a few holes as they say every little helps?”
“It’s the most savage speed bump ever. I’d rather drive 50mph over a giant pothole and those automatic hydraulic security posts that slam from the ground do less damage.”
“Tesco worried they’ve frightened away a few customers.”
“Technically not actually lowering the ramp, rather widening the table top and extending the ramps, thus making it smoother.”
“About time after so many complaints!”