Tesco pays up for wall damage

Supermarket giant Tesco has agreed to pay for repairs to a pensioner’s garden wall following claims the damage was caused by one of its delivery drivers.

Neil Campbell says he was in his living room at his home in Shalmsford Street in Chartham when he saw a van reversing slowly towards his house.

“I expected it to stop long before reaching the wall, but no, he carried on, ever more slowly across the kerb, the pavement and then into the wall,” he said.

“I was outside before he stopped moving, and banging on his nearside window, when he finally stopped with his van still embedded in my wall.

“As he was blocking the traffic, I allowed him to complete his three-point turn, expecting him to then stop and exchange details, as required by law. “Instead he shot off.” Mr Campbell says he took the driver’s registration number down and immediately got in contact with the supermarket giant, which passed the matter to law firm Plexus.

But the legal team initially said there was no evidence the crash had happened and that the driver had denied being there.

“Rather conveniently, there is no video recorded from the van and they say there are no independent witnesses,” Mr Camp- bell said.

“But lots of people sitting in the resulting traffic could see there was a Tesco van straddling the road. “Plexus are calling me a liar.” A Tesco spokesman previously said that following a thorough investigation, there was no evidence the damage had been caused by one of the company’s delivery vehicles.

They suggested Mr Campbell pursue a claim through his insurance company. Thursday, February 28, 2019 Kentish Gazette (KG)

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