Young families asked to share health care experiences online

CHILDREN, young people and families are being asked to share their experiences of health care from Hywel Dda University Health Board.

Families are encouraged to complete age appropriate questionnaires whilst a child or young person stays in hospital or when using a service such as an Emergency Department, Paediatric Ambulatory Care Unit (day assessment/care for children), outpatient’s appointments or other services.

You may be asked to fill in a questionnaire whilst your child is in hospital, or you can do this afterwards from home, by visiting https://hduhb.nhs.wales/ and searching ‘feedback’.

Senior Nurse for Paediatrics Janet Millward said: “Our aim is to provide the best quality service to children and young people and their families and cares. A hugely important consideration in this is to use and respond to the views, thoughts and experiences of people with first-hand experience.”

The health board is particularly keen at this time to gather the views of people living in Pembrokeshire, south Ceredigion and Carmarthenshire.

Children, young people and families in these areas will be affected by the extension of the temporary service change that has seen daytime children’s hospital services (Puffin PACU) move from Withybush Hospital in Haverfordwest, to Glangwili Hospital, in Carmarthen. This has been as a result of the ongoing Covid19 pandemic.

If you would like to share your views, you can visit the Hywel Dda Community Health Council website https://hywelddachc.nhs.wales/ and see the ‘Live Surveys’ section, which includes a dedicated survey on children’s hospital services.