NatWest bank to close branch in July

Macclesfield Express - - YOUR PICTURES -

POYNTON’S NatWest branch is set to close due to a de­cline in the num­ber of peo­ple us­ing it.

The branch on Lon­don Road will close on July 26, forc­ing res­i­dents to make longer jour­neys in or­der to do their bank­ing.

Cus­tomers liv­ing in Poynton will now be ex­pected to use the Hazel Grove branch 2.4 miles away.

How­ever, the bank said there are five NatWest branches within five miles of Poynton and five free to use ATMs within one mile of the vil­lage.

The bank has also bro­kered a deal with the Post Of­fice on Ch­ester Road to al­low its cus­tomers to pay money in, take money out and check bal­ances, while busi­ness cus­tomers can get coinage.

The branch is one of 32 to be axed by the bank’s own­ers Royal Bank of Scot­land in its lat­est at­tempt to save costs and re­spond to cus­tomers’ in­creased use of dig­i­tal bank­ing.

It is ex­pected that the de­ci­sion will cut 600 jobs in­clud­ing four in Poynton.

A spokesman said: “We’re clos­ing this branch be­cause the num­ber of trans­ac­tions at the branch has re­duced by 17 per cent since 2011, and only 55 cus­tomers use the branch on a weekly ba­sis.

“Eigh­teen of these cus­tomers al­ready use other branches in the area.

“We are com­mit­ted to fol­low­ing the UK Gov­ern­ment pro­to­col on branch clo­sures, and we have made the de­ci­sion fol­low­ing care­ful con­sid­er­a­tion of a wide range of fac­tors in­clud­ing branch us­age and the al­ter­na­tive ways our cus­tomers can bank with us lo­cally.

“Our cus­tomers are in­creas­ingly us­ing al­ter­na­tive ways to bank such as on­line and mo­bile bank­ing. As a re­sult, branch trans­ac­tions have de­clined by around 46 per cent since 2010 while on­line and mo­bile trans­ac­tions have grown by more than 400 per cent.

“Only nine per cent of their to­tal trans­ac­tions are now un­der­taken in branches in com­par­i­son to 25 per cent in 2010.

“We are writ­ing to our cus­tomers who use the branch, as well as dis­play­ing posters in branch, to let them know of the clo­sure.

“Be­tween now and the clo­sure date, we will en­gage with our cus­tomers, lo­cal busi­nesses and the wider lo­cal com­mu­nity to make sure they are aware of the al­ter­na­tive ways of ac­cess­ing their bank­ing in the lo­cal area, and to an­swer any ques­tions they might have.”

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●● The NatWest branch in Poynton

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