Care home good af­ter fail­ings


ACARE home has been given a clean bill of health af­ter fail­ing its pre­vi­ous in­spec­tion.

An in­spec­tion by the Care Qual­ity Com­mis­sion (CQC) at Rowans Care Cen­tre in Mac­cles­field in Oc­to­ber 2015 found prob­lems in­clud­ing medicines not be­ing prop­erly stored and man­aged, and peo­ple not get­ting the help they needed to have a drink un­til late in the day.

The in­spec­tor said man­age­ment fail­ings put ‘res­i­dents at risk’. It failed to meet three of the five stan­dards of qual­ity and safety set out by the CQC.

The home was told to take im­me­di­ate ac­tion and a plan was put in place.

Now the team at the home, run by Can­ter­bury Care, are cel­er­at­ing af­ter their lat­est CQC in­spect­cion – the first since the damn­ing re­port in 2015 – rated the cen­tre ‘Good’ in all ar­eas. The re­port said that all the prob­lems iden­ti­fied in the ear­lier in­spec­tion had been ad­dressed.

It stated: “We found that the ser­vice pro­vided good care and sup­port to peo­ple, en­abling them to live ful­fill­ing and mean­ing­ful lives.

“Peo­ple that were able to talk to us said they were happy in the home and with the peo­ple they lived with. The in­ter­ac­tions we ob­served be­tween peo­ple and staff were pos­i­tive.

“Peo­ple told us they felt safe liv­ing at the home, staff were kind and com­pas­sion­ate and the care they re­ceived was good.

“The staff mem­bers we spoke to showed that they had a good un­der­stand­ing of the peo­ple they were sup­port­ing and they were able to meet their var­i­ous needs.

“They told us that they en­joyed work­ing at the home and had pos­i­tive re­la­tion­ships with the peo­ple liv­ing there.”

The in­spec­tion took place on Fe­bru­ary 10, 2016 and was unan­nounced.

Kather­ine Turner, home man­ager at Rowans Care Cen­tre, said: “Our num­ber one pri­or­ity is the safety and care of our res­i­dents, and we are de­lighted with the CQC’s find­ings. A lot of hard work has gone into the trans­for­ma­tion of the home, and we have a very lov­ing and car­ing team here at Rowans Care Cen­tre.

“We won’t be rest­ing on our lau­rels, though. We have plenty of hard work ahead and we will con­tinue to pro­vide our res­i­dents with a first class stan­dard of care, which will hope­fully lead to even more pos­i­tive in­spec­tions in the fu­ture.”

Lo­cated on Mer­ri­den Road, Rowans Care Cen­tre pro­vides nurs­ing and per­sonal care for up to 36 el­derly res­i­dents.

The CQC judges a care home and its staff on safety, ef­fec­tive­ness, care, re­spon­sive­ness and lead­er­ship.

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Rowans Care Cen­tre, on Mer­ri­den Road, Mac­cles­field

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