Care home refutes claims by abuse pair

CARE home bosses have refuted claims by Dias and Ciecielowski.

Prestbury House Care Home said it was challenging the results of an inspection by the Care Quality Commission which downgraded it to ‘inadequate’, after the abuse investigation.

After the Express spoke with Dias, a spokesperson for the home said: “This wholly unacceptable act was committed by two rogue individuals.

“Mr Dias had been at work just 18 minutes, on his first shift following a four day break.

“We categorically refute their claims as they try to defend the indefensible – there is no justification for their inhumane and disgraceful behaviour, which is an insult to the tireless work of all the professional, caring and dedicated care workers at our home, and across the UK.

“At the time of the incident, the CQC assessment of the home was that, ‘there was a robust management structure in place’, ‘staff received support when they needed it’, ‘staff had the skills and knowledge’ needed, ‘staffing levels were structured to meet the needs of the people who used the service’ and ‘there were sufficient numbers of staff on duty to meet people’s assessed needs.’

“Our policy is to always provide more than the required number of staff so that residents receive the very best care – our 94pc resident approval rating, and 9.6/10 carehome.co.uk score are testimony to the high standards we maintain.

“Residents, their families and the Local Authority all remain very supportive of the home, and do not accept the findings of the most recent CQC report, which we are strongly challenging.”