Our progress will be an open book

Macclesfield Express - - EAST CHESHIRE HOSPICE -

EAST Cheshire Hos­pice has be­come the first char­ity in the coun­try to pro­vide an up-to-date in­sight into its progress.

The char­ity is shar­ing its in­ter­nal quar­terly re­ports on­line with the pub­lic, rather than wait­ing un­til its an­nual ac­counts are for­mally pub­lished sev­eral months after each fi­nan­cial year-end.

The web­site in­for­ma­tion re­lates to pa­tient num­bers; vol­un­teer and staffing lev­els; com­mu­nity fundrais­ing; in­come; com­ments and com­plaints and a break­down of how money raised is spent.

The details from the latest pe­riod, from July to Septem­ber 2017, will be avail­able at eastcheshire­hos­pice.org. uk/fi­nan­cial­info be­fore the end of Oc­to­ber.

Hos­pice di­rec­tor Mike Pyrah said: “No other char­ity pro­vides this ser­vice and we’re try­ing to be more open than any other or­gan­i­sa­tion in our sec­tor.

“We think that as soon as we know in­for­ma­tion our stake­hold­ers should know as well. Those who sup­port us will be the most in­formed donors of any char­ity in the UK.

“It’s a brave move but there’s noth­ing to hide so we’re not ex­pos­ing our­selves.

“It’ll be a warts and all up­date and not a PR state­ment. What­ever highs and lows we ex­pe­ri­ence we want to tell peo­ple and we won’t be pa­per­ing over any cracks.”

The first re­port, cov­er­ing April to June and now avail­able at the above web link, shows that the hos­pice had 72 in­pa­tient unit ad­mis­sions dur­ing this pe­riod and 136 out­pa­tients. Other key stats were: 43 chil­dren had be­reave­ment coun­selling.

14 adults re­ceived coun­selling.

577 pa­tients had ther­a­pies.

96 peo­ple re­ceived spir­i­tual sup­port.

The hos­pice re­ceived £550k in­come from raised funds; £296k in legacy gifts and £183k from the NHS which con­trib­utes 16 per cent of fund­ing – one of the low­est per­cent­ages in the coun­try with hos­pices re­ceiv­ing be­tween 30-50 per cent on av­er­age.

The hos­pice had 258 pos­i­tive com­ments in writ­ing and no com­plaints.

Some 78 com­mu­nity events took place, at­tended by 1,416 peo­ple, while 23 peo­ple un­der­took per­sonal chal­lenges and over­all 1,648 peo­ple sup­ported the char­ity’s work.

Of money raised, 77 per cent was spent on de­liv­er­ing end-of-life care; three per cent on med­i­ca­tion and one per cent on the new hos­pice @Home ser­vice. It left 19pc spent on rais­ing funds, in­clud­ing ad­min, gov­er­nance, fi­nance and fundrais­ing me­chan­ics.

Some 22 vol­un­teers were re­cruited; 40 left and six new staff mem­bers were taken on, with one de­par­ture.

Mr Pyrah added: “Our fi­nances were in line with bud­gets, but with £7,500 a day needed to be raised to pro­vide core care costs, it’s a never-end­ing bat­tle to bring in rev­enue which can be con­verted into high qual­ity end-of-life pal­lia­tive care.”

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.