Serco apologises over waste reports
Maidenhead: Investigation under way over combined rubbish
Waste disposal contractor Serco has issued an apology after workers were reportedly seen mixing up general waste, food waste and recycling in bin lorries in Maidenhead.
The Royal Borough has stated it would be investigating Serco after reports were received that waste was being mixed by refuse workers in
Ray Lea Close.
Serco has now issued an apology to the residents of Ray
Lea Close and stated it takes the reports ‘very seriously’.
Roy Fulton, Serco contract manager said “We are aware of these allegations and would like to apologise to the residents of Ray Lea Close.
“We do take these reports very seriously and will be conducting a thorough investigation,
which will be followed up with the appropriate action, including providing additional training to our crews.”
The Royal Borough is also investigating the matter and warned that it expects ‘action to be taken’ against any contractors mixing waste.
A Royal Borough spokesman said: “It is completely unacceptable for waste, recycling and food waste to be collected together in the manner described.
“Food waste is collected in the same vehicle as the general waste, in a separate compartment. While it is common practice to consolidate food waste in a dedicated black bin, this should then go into the separate food waste section.
“The materials are then sent to appropriate disposal locations to ensure that what is collected for recycling and composting is treated correctly.
“The Royal Borough’s contractors are undertaking a full investigation and if this is found to be the case then we expect action to be taken with the staff involved to ensure that this does not happen again.
“This is an isolated incident and we encourage residents to keep using their food waste and recycling bins.”