Manchester Evening News

Crowd chaos at Christmas lights show

COMPLAINTS OVER ‘NO SOCIAL DISTANCING’ AT EVENT

- By JOHN SCHEERHOUT AND CHARLOTTE DOBSON

THE organisers of a Christmas lights festival in Heaton Park have promised to investigat­e after pictures emerged of large queues of customers and ‘absolutely no social distancing’.

Hundreds of people attended the event on Saturday night where some people appeared to flout Tier 3 restrictio­ns, designed to prevent the spread of coronaviru­s, which require people to remain two metres apart from people not in their family bubble.

Lightopia at Heaton Park was one of the few events allowed to continue despite Greater Manchester being placed under the toughest restrictio­ns.

After complaints emerged about the alleged lack of social distancing, organisers said they would be ‘looking into’ arrangemen­ts for Saturday night’s event.

Joanne Wood, from Bradford, who went with her husband, two children and elderly parents, said: “We were approachin­g the main interactiv­e part of the event when everyone started stopping and forming a big queue.

“There were more and more people joining the queue with absolutely no social distancing. There must have been thousands of people there. “I’d taken my elderly parents thinking that we were attending a safe, outdoor event. They haven’t been out since the summer. What we found was chaos and absolutely no social distancing. We were all bundled together in one of the queues. Rather than wait for 25 minutes in another queue, we decided to leave.” Joanne said she had also complained to Greater Manchester Police.

A spokesman from Lightopia said in a statement: “The safety of our customers is our upmost priority, informatio­n is sent to every ticket booker with links to the safety advice on our website in advance of guests arriving on site. “We have extensive measures on site including managed queuing, stewards, clear signage and hand sanitisati­on points.

“We take customer concerns seriously and will be looking into the operation on Saturday night and implementi­ng any improvemen­ts that will enhance the existing measures.”

We take customer concerns seriously and will be looking into the operation Lightopia spokesman

 ??  ?? Queues at Lightopia, a Christmas lights festival in Heaton Park, on Saturday night
Queues at Lightopia, a Christmas lights festival in Heaton Park, on Saturday night

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