Manchester Evening News

‘Apartment neighbours are stealing our parcels’

RESIDENTS SAY ITEMS ARE TAKEN WITHIN MINUTES OF DELIVERY

- By PAIGE OLDFIELD

PEOPLE living in an apartment block claim their parcels are being stolen within minutes of being delivered.

Residents at Adelphi Wharf, in Salford, say they have suffered multiple delivery thefts over the last few months – ranging from expensive football boots to a birthday cake.

One flat owner says the incidents have made her want to sell up and she no longer trusts other residents in her block.

Yu Chen, who lives in the second Adelphi Wharf building on Adelphi Street, almost had her food shopping stolen recently.

She said: “In other flat buildings I used to live in, I always said hello to my neighbours.

“But I can’t do this in Adelphi Wharf, I can’t trust people I meet in this building because they might be the person who takes my food. Last week, one day before my birthday, the cakemaker sent a cake to me by Uber Eats.

“I went down immediatel­y but found no one there and the Uber driver said he delivered to someone from this building. The driver arrived at 16.38 and by 16.41 the cake was already stolen. It’s really annoying actually, I bought this flat so I can’t leave this building like other tenants. That makes me feel more sad. I almost lost another grocery shopping on June 1, luckily the driver checked the thief’s name and found he doesn’t know who booked that order.”

Another tenant, who did not wish to give his name, said he has been forced to have his parcels delivered to a nearby shop to avoid them being stolen.

Speaking to the M.E.N, the 27-yearold, who lives in Adelphi Wharf building one, said: “Some people have noted that in the five minutes it’s taken them to receive the ‘delivered’ notificati­on and go downstairs, the parcels have been stolen already.”

Another resident, who lives in Adelphi Wharf block three, had new £250 football boots stolen two months ago.

The 22-year-old said: “The building manager reviewed the CCTV and you could clearly see the parcel in the delivery man’s hand, however the camera isn’t angled towards the letterboxe­s so we only see him come in the building with it and leave without it, but we never see anybody enter the building to steal it.

“It led me to believe that the parcel thief lives within the premises and just goes around checking at the most popular delivery times and steals them that way.”

In a statement Xenia Estates, the managing company for Adelphi Wharf, said they had ‘taken a number of steps’ to identify the thief and protect residents’ parcels, including installing extra CCTV cameras and contacting police to investigat­e the matter.

They also said they were working with Amazon to install parcel lockers in one of the blocks and would liase with delivery companies to get packages delivered to apartments and not left in the foyer.

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