Onboard Hospitality

THERE ARE TOO MANY PROVIDERS DOING THE SAME THING IN A MARKET THAT IS NOT LIMITLESS

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Consolidat­ion is coming to the industry. There are too many providers doing the same thing for a market that is not limitless.

In the wireless IFE space, for example, in order to survive, you need something special. We've got great technology, lots of customers, and both Retail inMotion and Lufthansa Technik behind us to support our customers. In the past, we've lowered our prices to compete. I think that was wrong. With our resources, we can offer something special to customers in terms of strong technology and solid support.

Connectivi­ty

As for the connectivi­ty providers, looking at the statements they all publish it does not appear there are any profits to show so far. So I also believe we will see a consolidat­ion in that area too.

Connectivi­ty is the future of

IFE, because onboard internet is the prerequisi­te for real-time communicat­ion, streaming live events and additional services from external partners. Connectivi­ty remains our focal point and we are currently working with partners Inmarsat and Lufthansa Technik to install broadband internet on the short- and medium-haul fleets of Lufthansa, Eurowings and Austrian Airlines.

Award winning

The BoardConne­ct suite: Portable, Classic and Plus won Best Use of Onboard Technology in this year's Onboard Hospitalit­y Awards. The latest version

5.0 has a new user interface and open platform architectu­re which enables airlines to run their own applicatio­ns and those of external partners through it.

Passengers simply connect to the onboard wifi to access all of the connected services via a standardis­ed user interface that can reflect the corporate design of each airline. Airlines have numerous options for integratin­g new offers and generating additional revenues because the suite is designed for fast and easy technical integratio­n.

New customers for BoardConne­ct Portable include Virgin Australia, which is installing the boxes on its smaller regional aircraft. The airline was one of our first customers for BoardConne­ct in 2013, and is now upgrading its Classic systems with Gogo connectivi­ty. We are also retrofitti­ng 50 of Indonesian airline Citilink’s A320s with BoardConne­ct, with connectivi­ty by Inmarsat’s GX Aviation.

Change is coming. Jan-Peter Gaense, Lufthansa Systems, predicts tech consolidat­ions and the need for supportive partnershi­ps

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