Plan and protect wellbeing advice from Asia
Edwin Lim, md of Airline Inflight Services and part of The Hayward Partnership, is based in Asia where the virus first took hold. He has produced an anti-virus containment checklist.
He recommends all frontline staff are briefed on risks, symptoms and preventive measures; protective gear be issued; service delivery processes are modified to limit exposure in the cabin and encourage personal drink bottles; remove blankets, pillows, table linen, and rotable catering equipment; and cut cold dishes.
Read the full checklist on our blog.