How to... adapt inflight entertainment to new habits

sEssIOn hIghLIghTs

The conference agenda will run with sessions divided into CEO, Airport, Inflight, Commercial and Digital sessions. Highlights of the Inflight track include...

Reimagining the end-to-end guest experience to deliver a safe, seamless and touchless journey – Tuesday 8 December 06:30-07:30GMT.

In this session, speakers from the likes of Cathay Pacific Airways, Hamad International Airport, Volocopter and Cebu Pacific Air will each deliver a short overview of their recent efforts to re-imagine the guest experience and deliver great hospitality, while meeting new customer needs.

What are the onboard innovations resulting from COVID-19, and changing passenger priorities, that will stand the test of time? – Tuesday 8 December 10:30-11:30GMT.

Moderated by Dr Stathis Kefallonitis, founder and president, branding. aero, this session will look to answer questions such as: Has the COVID-19 crisis helped bring positive change regarding sustainability? How will trends and expectations shape what it is to come next? What more can we do to bring back the joy of travelling and deliver a real hospitality experience onboard?

Speakers include Etihad Airways, Boeing and Aeromexico.

Inflight catering evolution postCOVID-19 according to ACA & IFSA – Wednesday 9 December 19:0020:00GMT.

Sandra Pineau-Boddison, partner at the The Hayward Partnership will moderate this session looking at the new guidance document to soon be jointly published by IFSA and the Airline Catering Association. With speakers from Flying Food Group, dnata, KLM Royal Dutch Airlines, LSG Sky Chefs and United Airlines, the session will cover topics such as COVID-19 from an airline catering perspective; unifying the airline catering relationship and enhanced caterer preparation safety.

BE A TRAILBLAzER

The Trailblazer Showcase will provide a platform for the innovators and disruptors from across the air transport sector to highlight how their pioneering products, services, concepts and visions to help support the industry’s advancement and the recovery from the COVID19 crisis.

The winners will have their video presentations included in the On Demand Speaker Zone.

APEX/IFsA BROADcAsT

Jointly appointed for a oneyear renewable term by the Presidents of APEX and IFSA, the APEX/IFSA Board of Governors consists of airline CEOs and Presidents that meet each year to provide top-level strategic guidance for the year ahead. The APEX/ IFSA Board of Governors will convene virtually this year during the expo to consider key industry priorities places forward by the APEX Board of Directors and IFSA Board of Directors. The Board of Governors will each share their views, and formally agree collectively on their strategic guidance, for both associations.

REgIsTER nOW

“These integrated Virtual Expos will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another," says APEX/IFSA CEO Dr Joe Leader.

"As we polled our airline and valued supplier members worldwide, we discovered key aspects that will most help our industry. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings.”

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