Vital care service helps vulnerable people in the home
WEST Lancashire Borough Council staff have been working hard over the Christmas and New Year period to provide vital services to local people.
The council’s Home Care Link Service has been supporting its 6,500 vulnerable customers over the Christmas break, continuing to provide services 24 hours a day.
The service aims to promote independence so people can stay in their own homes.
Clients are given a call button which is linked to the council’s monitoring centre through the client’s phone landline.
When the alarm is raised, Home Care Link operators respond to get people the help they need.
Over the festive period, Home Care Link staff also provided information and assistance for out-of-hours council repairs, to the emergency services, and other agencies such as out of hours social services.
The housing team dealt with 114 repair jobs including heating repairs over the festive period.
Street scene services continued to collect refuse and recyclable waste from approximately 48,000 homes and kept streets free of litter.
Council CCTV operators played their part in keeping West Lancashire’s streets safe by assisting with 147 incidents between December 22 to January 1.
This includes work which led to 11 arrests.
Cllr Ian Moran, leader of West Lancashire Borough Council, said: “I am very grateful to all the council staff who worked hard over the Christmas and new year period to provide vital services to people across the borough of West Lancashire.
“They have shown great commitment to their jobs and to working for the people of West Lancashire.”
As well as providing essential services, the council also organised Ormskirk Market to take place on its usual days.
Beacon Park Golf Course ran under reduced hours, as did council-owned leisure centres.