Now Alexa can help you with your tax
New and innovative technology to help more than three million customers renew their tax credits by July 31 has been launched by the tax man.
HMRC has developed what its describes as a customer-focussed service via Amazon Alexa.
It is specifically for those seeking help with their tax credits renewals.
Customers with Amazon Alexa-enabled devices can ask Alexa to‘open HMRC’and ask for help and information with a change of circumstances, payment information, or a renewal.
No personal information is stored on Alexa and customers cannot renew their tax credits using Alexa.
Angela MacDonald, HMRC’s director general for customer services, told the Paisley Daily Express:“We know our customers have hectic lives – full of interruptions and distractions – which is why HMRC’s online services are available at all times of the day and night.
“As the July 31 deadline for tax credits renewals approaches, customers can feel reassured that they can renew their benefits online or via the HMRC App at a time that suits them.”
She added:“And if they need to access help and support – Alexa can help customers find out about what to do when they receive a renewal pack, how to change their circumstances, or how to find out about their payment information.”