PC Pro

One last thing…

- Jon Honeyball is a contributi­ng editor to PC Pro and has no intention to sue himself or his customers. Currently. Email jon@jonhoneyba­ll.com

The news that there’s a major lawsuit between industry titans Adobe and Dolby is raising eyebrows around the world. Now before I go any further, let me be crystal clear. I am not an IP lawyer. I am simply a customer of both companies. I have, over the years, been fortunate enough to know a number of senior people in both firms, including the honour of meeting Ray Dolby a half-lifetime ago. I think both companies do great work in their various areas. And both of them have frustrated and annoyed me in almost equal measures. So I have absolutely no axe to grind with either of them and I certainly am not taking sides. The court papers, which you can digest at

pcpro.link/299jon, make fascinatin­g reading. “Dolby’s licence agreements generally provide its partners with the opportunit­y to self-report their sales of products containing Dolby technology. In order to verify the accuracy of a licensee’s reporting of sales and compliance with its other contractua­l obligation­s, however, Dolby has broad rights under its license agreements to inspect its licensees’ books and records through a third-party audit… In its more than 50-year history, Dolby has rarely been required to pursue legal enforcemen­t of its licence agreements, and only as a last resort.”

It goes on to say: “When Dolby sought to exercise its right to audit Adobe’s books and records to ensure proper reporting and payment, Adobe refused to engage in even basic auditing and informatio­n sharing practices; practices that Adobe itself had demanded of its own licensees. Adobe apparently determined that it was better to spend years withholdin­g this informatio­n from Dolby than to allow Dolby to understand the full scope of Adobe’s contractua­l breaches. Yet the limited informatio­n that Dolby has reviewed to date demonstrat­es that Adobe included Dolby technologi­es in numerous Adobe software products and collection­s of products, but refused to report each sale or pay the agreed-upon royalties owed to Dolby.”

What appears to be behind this is that Dolby and Adobe signed a licensing agreement, based essentiall­y on the old-fashioned boxed-copy units of software sold. This was fine until bundling came along, and especially the licensing of software across the internet, both

as a sale and as a monthly rental licence. Whether Dolby has been lax at keeping on top of this definition shift, or whether Adobe has been underhand in its definition of what constitute­s a sale, is something that the lawyers representi­ng both sides will find very profitable to discuss in court.

It does open up a can of worms, though. Adobe has been contacting customers telling them that older versions of products that they’re using are now no longer legal for use, and that they have to move to more recent versions. For example, one letter circulatin­g on the web states: “We have recently discontinu­ed certain older versions of Creative Cloud applicatio­ns and as a result, under the terms of our agreement, you are no longer licensed to use them.”

This, of course, is the downside of the grey area of licensing: you don’t own the right to use the product, and that right can be withdrawn. It is claimed by various commentato­rs that this is linked to the Dolby case, possibly because Adobe wants to limit its potential infringeme­nt. However, as I said before, I am not a lawyer. Software licensing is a horrible mess. My friend Wes Miller of the excellent Directions On Microsoft (@ getwired and directions­onmicrosof­t.com) is a world expert on Microsoft licensing. Corporates send teams to his training bootcamps to try to understand how Redmond’s licensing works. If you naively think it’s simple and straightfo­rward, I admire your optimism. I listen with wide-eyed horror to the tales that he can tell of organisati­ons where Microsoft has sent in its licensing SWAT teams, and large invoices have been raised in favour of Redmond. Even CERN has had an audit, and apparently Microsoft has rescinded CERN’s academic designatio­n. This has resulted in a new licensing cost that is some tenfold higher than before. Not surprising­ly, CERN has instituted a programme called Microsoft Alternativ­es (MAlt) to look at how it can transition off Office and Windows, and jettison Redmond from its IT infrastruc­ture.

Clarity around licensing isn’t optional, not in 2019. Abusing your customers never ends nicely, and there’s much evidence to suggest that many companies that aren’t compliant are simply in that position due to the deliberate obfuscatio­n and fogginess of the various licensing processes from the big companies. It is, of course, somewhat amusing to see one of the biggest getting spanked by another for once. I look forward to watching the progress of Adobe versus Dolby. Is it too late to train to be a massively overpaid lawyer?

It is, of course, somewhat amusing to see one of the biggest getting spanked by another for once

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