PC Pro

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- Laurence Brown

I was a victim of the recent Claire’s hack. Malware was loaded onto the Claire’s payment processing server and intercepte­d everything entered on the checkout page so, rather than steal saved details, it quietly harvested details of everyone at the point they made a purchase online. This malware was apparently active for several weeks.

To be fair to Claire’s, they notified me of this a couple of weeks ago. Today, I noticed several fraudulent transactio­ns on the card. I was able to block most of them before they cleared my account. Thankfully, I used a credit card, meaning it was less inconvenie­nt than losing access to my current account.

I regularly read PC Pro and, like probably all your readers, use a password manager, 2FA via an app where possible and have up-to-date virus protection. I choose not to set up accounts with online retailers nor save card details unless required. I didn’t set up an account or save card details with Claire’s. Despite this, my details were still stolen by a server-side attack at the point of purchase. I’d never come across this kind of attack before, and the data breach passed under my radar until Claire’s notified me directly.

I will now use a VPN at home for all online transactio­ns. However, I don’t think even a VPN would have helped here because the attack was on Claire’s server itself, outside the VPN. In any case, I thought other PC Pro readers might be interested to know this risk exists, especially as we shop online more due to Covid-19.

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