Perthshire Advertiser

No show at appointmen­ts is costing NHS Tayside

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NHS Tayside faced an 8.8 per cent no show rate for appointmen­ts in 2016-17.

A total of 13,439 people missed appointmen­ts across Perth and Kinross, Dundee and Angus and politician­s have hit out at those who they say are wasting the health board’s time.

This figure is slightly below the national average for missing appointmen­ts of 9.4 per cent.

A study from the Lancet Public Health Journal found that poorer patients living in affluent areas were the most likely to miss an appointmen­t.

No-showers also tended to be aged 16 to 30, or older than 90, according to the researcher­s from Lancaster, Glasgow and Aberdeen Universiti­es.

Liz Smith, MSP for Mid Scotland and Fife, said:“Missed appointmen­ts are clearly placing a massive strain on NHS Tayside at a time when they can least afford it.

“Missed appointmen­ts have been an issue for quite some time and most will be astonished to learn that precious little progress has been made in the last 10 years in reducing this.

“According to these stats people don’t turn up around 10 per cent of the time, which is obviously costing the NHS a substantia­l amount of money.

“This Scottish Government needs to get a grip of this issue and that means investing in new and innovative ways to remind patients of their appointmen­ts, like email, WhatsApp and text message notificati­on.

“There is also a moral case here, patients must be aware of the financial pressures that the NHS is operating under and do more to either cancel ahead of time or work harder to actually attend their appointmen­t.” Liz Smith MSP

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