Respect Perth shop workers this Xmas

Dear Editor I would like to wish you all a very Merry Christmas from one customer to another.

As we all know Christmas can be a very hectic time for shoppers and we all go out and try and find that last Christmas present and the last items to place on our Christmas table.

Some of us would have taken the advantage of ordering our Christmas food for collection from the many different stores that offer this great service.

There are of course some of us who can’t and panic at the last minute to get everything for the meal, even arguing over one food item on Christmas Eve.

I would like to make a Christmas wish for all the customer assistants who will be working extra hard for us (the customer) this coming festive season.

Customer assistants are there to make your shopping experience as hassle free as possible.

If you have ordered food for collection, please be aware that you are not the only customer that has a time allocation to collect food. There are many others.

These fantastic people who are helping you are doing there best to get your food to you.

Last year as I waited in the queue in the Morrisons store Perth, I was really shocked with the amount of people who were complaining about their food not ready for them to collect.

The case here for those people who are not very patient is that the customer assistants need to find your box or bags before they can be give to you.

They must make sure that the code you have matches the one they have, (who wants to get home to find that you had been given the wrong items?)

Then who would you complain too? The customer assistants.

I hope this year shoppers will take into consideration how rude you are to the customer assistants.

If an item is no longer in stock, this is not the customer assistants’ fault, so don’t complain to them, accept that you should better organise yourself or there is no more stock.

It would be nice that customers would take into consideration of the true Christmas message of good will to all (this includes customer assistants).

So please remember if you are patient and polite the customer assistants can get on with their jobs with helping the customer can be served efficiently.

One last comment that I would like to make people aware of, and especially those in senior management positions, is that Christmas and New Year is about family. It should not be about profit especially on Boxing Day and New Year’s Day. This is a public holiday where we should be with family and not working for the company’s profits.

Let the staff of all these stores be with friends and families as the senior managers will certainly be with family on these days and not working.

So please, this year be polite to your customer assistants if there is a problem, such as putting something through the till, the tills crash, or, even long queues.

Merry Christmas and thanks to all customer assistants. Ian Ross Via email