DfT franchising strategic objectives

■ Meeting demand for the network: Tackle capacity constraints, grow new markets, and support wider housing and economic development plans. ■ Growing an efficient railway: Improve efficiency, spread demand, reduce costs and increase the long-term value of the railway. ■ Providing a world-class passenger experience: Increase standards in customer service, train performance, and station facilities and modal integration. ■ Improving safety and environmental outcomes: maintaining rail as a safe, resilient and green mode of transport, promoting environmental sustainability, and improving safety and security. ■ Improving social inclusion, accessibility and modal integration.

Source: DfT Franchise Competition Guide.