Rail (UK)

Printed timetables in pocket-format remain essential

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According to The Times on March 1, within a decade London Undergroun­d-style countdown displays on platforms will supersede traditiona­l rail timetables throughout the country.

It seems Network Rail Chairman Sir Peter Hendy recently said that the increased frequency of trains would make predetermi­ned timetables obsolete on most of the rail network, and that passengers will increasing­ly turn up and wait for the next train, rather than book for a specific service.

I wonder what he really meant by “most of the rail network”. OK, it’s not going to work in Thurso - although perhaps Transport for London would simply have a poster saying “first train 0650, last train 1632; frequency approximat­ely every two-to-four-hours”!

However, the inference that you’ll no longer book a specific train implies that Hendy does consider it will happen on intercity lines. Well, I’d love to abolish the whole concept of booking, and it is true King’s Cross-Edinburgh is half-hourly, but I can’t see any East Coast operator abolishing reservatio­ns, advance fares and its timetable, and simply telling people they must turn up at King’s Cross, buy a ticket from a machine and look at the indicator for the next train.

Consider more intensive services such as Brighton to London. Frequent yes, but each with a different stopping-pattern, going to different London termini and run by different operators.

You can’t just say “next train to London ten minutes”. Whose? Where in London? With respect, I feel Sir Peter Hendy’s views are inevitably coloured by his time as Commission­er of Transport for London, for there really are very few National Rail corridors that emulate the sort of service offered by the Tube - frequent and with all trains calling all stations.

In any case, I have always viewed TfL as archaic when it comes to timetables, and certainly not a model to copy. The Metropolit­an Line is a classic example - on the fringes, station indicators cop out altogether on destinatio­ns, with entries such as “Chiltern Train” or “see front of train”.

Where it is useful National Rail already does it selectivel­y, such as the “next fastest train to Paddington” indicators at Reading, but certainly for over 95% of the National Rail network proper timetables are a must.

That also means printed timetables. A large majority of users now possess a Smartphone, yet many operators literally have print-runs of pocket timetables that run into the hundreds of thousands (and many tell me take-up is not diminishin­g).

Most commuters at work need exact times of trains home and in a convenient pocket format, not have to do a Smartphone journeypla­n every time they work late. Thameslink might well soon have 30 trains an hour, but for many users only a handful of those will take them home.

The industry must not be influenced by a Network Rail academic aspiration.

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