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“Maintaining this vital rail link for Devon and Cornwall remains a high priority for us, as I know it is for government.” MARK LANGMAN Network Rail Western Route Managing Director discusses the Devon sea wall.

“Punctuality is the bedrock of satisfaction for our customers and at the moment, in too many places, we are

right.” not getting it JACQUELINE STARR Rail Delivery Group Managing Director of Customer Experience comments on the National Rail Passenger Survey.

“It demonstrates the gulf between the Government’s empty rhetoric and the real-world experience

passengers.” of rail ANDY MCDONALD Shadow Transport Secretary dismisses Conservative claims while discussing the National Rail Passenger Survey.

“When it comes to running the railway, matters,” experience ANDREW HAINES Network Rail Chief Executive considers how to improve performance.

“Two landmark stations which will help unlock tens of thousands of jobs and new homes across the capital.” MARK THURSTON HS2 Ltd Chief Executive describes Old Oak Common and London Euston stations.

“Somebody in the airline industry once said you can make a pizza so poor that no one will buy it, and you can make an airline so poor no one will fly on it, and I think the same

rail.” applies to KEITH WILLIAMS Author of the upcoming Rail Review on the challenges facing the industry.