Rail (UK)

Highly Com­mended

- Harry Potter · St Pancras, London · Glasgow

Lon­don King’s Cross (Net­work Rail)

King’s Cross is get­ting bet­ter and bet­ter ev­ery year since its suc­cess­ful re­de­vel­op­ment a few years ago. Old and new are blended in a way that al­lows it to han­dle rapidly grow­ing pas­sen­ger flows - in­clud­ing Harry Pot­ter crowds vis­it­ing Plat­form 9¾- with­out over­crowd­ing.

Cus­tomer ser­vice and in­for­ma­tion flows have hugely im­proved, and the judges es­pe­cially liked the dis­play of al­ter­na­tive Great North­ern ser­vices from St Pan­cras. King’s Cross is a des­ti­na­tion ex­pe­ri­ence in its own right.

Glas­gow Cen­tral (Net­work Rail)

Glas­gow Cen­tral is al­ways highly rated, and stan­dards con­tinue to im­prove as it holds its own against sta­tions that have had mul­ti­mil­lion-pound makeovers.

It’s a sta­tion with char­ac­ter that re­ally cares about its cus­tomers and copes ef­fort­lessly with huge pas­sen­ger flows.

The en­thu­si­as­tic staff re­cently starred in a hit TV se­ries Christ­mas at Glas­gow Cen­tral, where they won the hearts of view­ers across the re­gion.

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