Praise for mental health crisis unit
AMENTAL health crisis unit for vulnerable adults has been praised by inspectors.
The Greave Project was visited by the Care Quality Commission, which highlighted its excellent leadership and good quality of care.
Inspectors hailed the supportive and approachable management team, a clean and well-maintained facility and a safe environment for people.
The report concluded that the service was effective and responsive, with an open culture enabling staff and service users to thrive.
It also praised staff for ensuring a clear, quick and thorough referral process.
The service also provides up to three overnight placements for adults who might require dedicated support in order to manage their crisis.
This works as an alternative to hospital admission and helps to free up much needed hospital beds.
Coun Iftikhar Ahmed, the cabinet member for adult care, said: “I have nothing but praise for The Greave Project’s high quality residential accommodation.
“This is an excellent project that has been rightly hailed by inspectors for the high quality of service it provides.
“I would like to congratulate everyone involved on this success story.”
Rekha Patel-Harrison, head of Petrus Community, which jointly runs the project, said: “We are pleased to be involved in such an excellent service that helps people with mental health problems in the borough.
“Our proactive and caring approach is supporting people to rebuild their lives without unnecessary hospital visits and involvement with statutory services.
“The good inspection rating has been achieved through the hard work from a dedicated team of staff who deserve a lot of credit and thanks.”