Survey seeks views on quality of roads
HALTON residents are being asked for their views on the borough’s highways and transport services as part of a survey.
The borough is one of 106 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions across the country.
Views – ranging from the condition of roads and footpaths to the quality of cycling facilities – will be compared with the opinions of other members of the public across England and Scotland, through the National Highways And Transport Public Satisfaction survey.
A Halton Council spokeswoman said that the survey – in its ninth year – is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify opportunities to work together in the future.
The questionnaire will be sent to a minimum random sample of at least 3,300 of Halton’s residents, with local and national results to be published in midOctober 2016.
Since the survey is based on a sample, residents who receive a copy are being urged by the council to take part.
The spokeswoman added that it gives residents an opportunity to say which services they think the council should prioritise and improve.
Cllr Stan Hill, Halton Council’s executive board member for transportation, said: “There are clear benefits to conducting a public survey in this way.
“As well as providing excellent value for money, it also enables everyone involved to identify areas of best practice and spot national, regional and local trends.
“This is not about producing a league table to champion one geographical area over another, it is about understanding customer views better and working together to deliver the most satisfactory yet efficient outcomes for local residents.
“This shows our commitment to finding out what we are doing right (and wrong) so we can continue to improve.”
Residents that receive the questionnaire can also complete the survey online if they prefer.
A short link will be printed on the front of the questionnaire and residents will be required to enter a code before completing it.