‘Click and drop’ to speed up deliveries

ROYAL Mail has enhanced its online postage and label solution to make it easier for small busineses in Halton to send parcels.

The Click & Drop service allows firms and private senders in Runcorn and Widnes to buy and print barcoded postage labels at the click of a button, without the need to manually input the address of each individual buyer.

Senders using the service will now have the ability to download orders from multiple marketplaces or their website to Click & Drop.

Sellers can automatically upload shipping details including tracking numbers to a marketplace, which can help inform buyers their items have been dispatched.

The service offers customers 2D barcoded labels, a sales invoice and electronic pre-advice for all Royal Mail’s UK and international services.

Nick Landon, managing director of Royal Mail Parcels, said: “The enhancements to our online postage solution Click & Drop are yet another step Royal Mail is taking to improve convenience for our customers.

“This is also part of Royal Mail’s strategy of investment in IT, to support its ongoing transformation and make it easier for customers to access our services.”

Senders will also be able to access Royal Mail’s address look-up service to improve address accuracy and first time delivery success. Royal Mail has also developed a new warehouse management capability within Click & Drop to help customers manage their stock more effectively.

It will allow sellers to build a product catalogue, store product details, warehouse location numbers and parcel dimensions to speed up order processing.

Sellers will also have the ability to create shipping rules which will automatically assign a shipping service to the weight or value of an order.

When used in conjunction with the warehouse management capability, the shipping rules can enable one-click printing of postage labels.

Customers using Click & Drop will be able to drop off their items at one of 1,200 Customer Service Points at a Royal Mail Delivery Office, depending on the service selected, or at one of 11,500 Post Office branches nationwide.

Customers who receive a collection from Royal Mail can also hand their items over to their collection driver.