Food­bank cred­its

Rutherglen Reformer - - View -

We would like to re­spond to the let­ters in your pa­per on April 22 and the clar­i­fi­ca­tion on April 29, sub­mit­ted by Ful­ton H Hunter re: de­nial of food­bank ticket.

We would cat­e­gor­i­cally deny the as­ser­tion cast by Ful­ton H Hunter that he had been re­fused a food ticket. I am very dis­ap­pointed that Mr Hunter though it nec­es­sary to con­tact The Re­former to ex­press this false al­le­ga­tion.

The pro­ce­dure the Bureau fol­lows with re­gards to al­lo­ca­tion of food vouch­ers is that an ad­viser will clar­ify whether the client meets the cri­te­ria with re­gards to be­ing re­ferred to the lo­cal food banks. This means find­ing out why the client is in need of a food­bank voucher, ie ben­e­fit sanc­tions, debt and many other fac­tors that con­trib­ute to is­su­ing a voucher.

The ad­vi­sor will then speak to the ses­sion sup­port worker or the manager who will write out the voucher giv­ing the client’s de­tails. A client who at­tends the Bureau late on a Fri­day af­ter­noon may be asked to come back on the Mon­day morn­ing to col­lect the food voucher as a pre­cau­tion as the food bank on a Fri­day af­ter­noon closes at 2.30pm, rather than them los­ing the voucher over the week­end.

It takes an in­cred­i­ble amount of courage for a client to at­tend our fa­cil­ity to re­quest help, whether it be for gen­er­al­ist ad­vice, bud­get­ing or just to have re­as­sur­ance on a prob­lem, we would never make the client feel that they could not come to us, or feel un­wel­comed for what­ever rea­son.

We have never re­fused any­one in need of a food­bank voucher who at­tends our Bureau or any of our Out­reaches fa­cil­i­ties.

In the last year the Bureau have is­sued 86 food vouch­ers be­tween the Bureau and the Out­reaches, to those in re­ceipt of ben­e­fit sanc­tions as well as those suf­fer­ing as a re­sult of“In work poverty”. Sharon Hampson, Bureau Manager, Ruther­glen and Cam­bus­lang CAB.

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