Council get top marks for post initiative

South Lanarkshire Council has been awarded a ‘mark of distinction’ by the Keep Me Posted campaign.

The mark acts as a symbol to local residents that they will have the right to receive their council tax, water and sewage bills by post.

The council has been awarded a mark due to its commitment to providing all of its residents with paper bills for council tax water and sewage, without charge or penalty.

Judith Donovan CBE, chair of the Keep Me Posted campaign, said: “I’m delighted to award South Lanarkshire Council with the Keep Me Posted campaign’s ‘ best practice’ mark of distinction. This will ensure that residents will be given a choice in how they receive their council tax, water and sewage bills.

“We are glad that South Lanarkshire has recognised that consumers who prefer not to manage their accounts online need protecting.

“Our campaign is dedicated to standing up for the rights of these consumers and so we are very pleased t hat Sou t h Lanarkshire has made this commitment.”

A South Lanarkshire Council s p o k e s man said: “Growing numbers of residents want to communicate with the council digitally, and we continue to develop channels to meet their needs.

“However, we acknowledge that many local people still depend on paper communications and we believe it is important that we meet their needs.”