Com­mu­nity coun­cils unite to tackle NHS IT prob­lems

Rutherglen Reformer - - News -

Ev­ery com­mu­nity coun­cil in Ruther­glen and Cam­bus­lang is writ­ing to NHS La­nark­shire de­mand­ing it make pa­tients’records avail­able at all hos­pi­tals. The coun­cils, in­clud­ing Half­way and Burn­side, agreed to stand to­gether in their bid to en­sure NHS La­nark­shire iron out IT prob­lems.

The Re­former re­ported last month that pa­tients from Ruther­glen and Cam­bus­lang were find­ing their test re­sults not ac­ces­si­ble to medics dur­ing ap­point­ments at Glas­gow hos­pi­tals.

The four coun­cils, who had their first joint meet­ing this month, have agreed that each will write to the chief ex­ec­u­tive of NHS La­nark­shire on the is­sue.

Jim Bolton, sec­re­tary of Ruther­glen Com­mu­nity Coun­cil, said they were happy to back the cam­paign for im­prove­ments.

He said:“There seems to be dif­fi­culty ac­cess­ing in­for­ma­tion both from the health board and to the health board through GPs, that’s both at NHS La­nark­shire and NHS Greater Glas­gow and Clyde.

“Most of the com­plaints that peo­ple have ap­pears to be with Greater Glas­gow and Clyde health board rather than La­nark­shire.”

A draft let­ter of com­plaint is cur­rently be­ing cir­cu­lated amongst the com­mu­nity coun­cils and a fi­nal ver­sion will be sent to NHS La­nark­shire in the com­ing weeks.

Craig Cun­ning­ham, of South La­nark­shire Health and So­cial Care Part­ner­ship, said:“Both NHS La­nark­shire and NHS Greater Glas­gow and Clyde have IT sys­tems and pro­cesses in place to en­able the shar­ing of rel­e­vant pa­tient in­for­ma­tion in­clud­ing re­sults.

“The sys­tem went live in mid-Septem­ber and it is pos­si­ble that not all mem­bers of staff were aware of this which may have led to some con­fu­sion.We have taken the steps to re­it­er­ate the new pro­cesses to all staff.”

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