Help campaigning charity

The area’s residents who are deaf or have hearing loss are being urged to help a campaigning charity’s research project by sharing their experiences of using local health services.

Action on Hearing Loss Scotland is encouraging deaf people to get in touch regarding their experiences of accessing GPs, local health centres and hospitals – especially if the health service staff were not deafaware or if working hearing loops were not available at reception points and consultation rooms.

Teri Devine, interim director of action on Hearing Loss Scotland, said: “As part of our research project we are keen to find out about deaf people’s experiences of arranging and attending appointments at GP surgeries, local health centres or hospitals.

“We are particularly interested in finding out about good and not-so-good examples of appointment booking processes, the levels of deaf awareness shown by health service staff as well as any communication barriers faced by people who are deaf or have hearing loss.”

Anyone interested can contact the charity by email: scotland@hearingloss.org. uk; phone 0141 341 5330 or text 07388 227407.