Scottish Daily Mail

Is your dog depressed? Cure it with a claim on insurance!

- By Ruth Lythe Find the best and cheapest pet insurance thisismone­y.co.uk/pets r.lythe@dailymail.co.uk

SOARING numbers are claiming on their pet insurance to get psychologi­cal help for their dogs.

Increasing­ly busy work lives and a rise in internet use are being blamed for many animals being i gnored at home — triggering a surge in levels of anxiety, depression and poor behaviour.

I nsurers say there has been an unpreceden­ted rise in payouts to treat such mental health problems.

The Co-operative, which has 21,000 pet cover customers, says it has seen a sixf old rise i n the number of owners claiming for such conditions over the past three years.

So far this year, the insurer says it has received more claims for problems such as anxiety and aggression than it did in the whole of 2014.

eight in ten claims for these mental and emotional problems are for dogs, while cats make up the remainder.

An estimated one in four dogs suffers from depression or a related emotional disorder, and industry sources suggest there were more than 80,000 behaviourr­elated claims last year.

Beverley Cuddy, editor of Dogs Today magazine, says: ‘Life is getting much more complicate­d for dogs.

‘Owners lead much busier lives and many, when they are at home, sit hunched over their laptops, effectivel­y ignoring their pets.

‘however, we’re also more enlightene­d these days about our dogs’ health. We know it’s not normal for a dog to be upset and so we seek help for them in the same way as we would for a family member.’

When insurers first started covering bills for behavioura­l problems more than a decade ago, many customers saw it as a flashy sales trick.

But it has grown in popularity as a key part of any pet policy as owners begin to see the benefits of such treatment.

In most cases, policy holders can take their pet to a vet or animal therapist after noticing a serious and persistent change in its behaviour.

The signs to look for include unusual aggression, constant whining or long spells where the animal refuses to get up or make a sound.

A vet or recommende­d animal therapist will first observe the pet during a consultati­on. They will also carry out tests to identify what is upsetting the animal and suggest ways of easing its fears.

Following this, a series of treatments is decided or medication, s uch as antidepres­sants, is prescribed.

Bills for treatment can start from £100 for a prescripti­on of pills to boost a pet’s mood to more than £1,000 to help a formerly abused rescue dog become less aggressive in public. Cover for treatment of this type can typically add an extra 10 pc to your premium.

On average, pet policies can cost from £7 a month, to £40-plus, depending on an animal’s age, health and pedigree.

Nearly 2.5 million pets are covered, according to recent figures from the Associatio­n of British Insurers.

Insurers paid out more than £600 million to cover veterinary bills l ast year. This is t he equivalent of £1.65 million a day and up by nearly 15 pc on 2013.

The average cost of an individual claim has risen 7 pc to £679. And for dogs, this i s even higher at £683.

Not all pet policies offer cover for behavioura­l problems, though, so double- check before buying. As a rule, the cheapest policies won’t include any aspect of pet mental health at all.

And the amount of financial help available to cover bills will also vary. For example, Petplan’s basic essential policy will pay out for behavioura­l problems for up to £3,000 of treatment per single condition a year, as diagnosed by a vet.

It will also cover up to £500 of complement­ary therapies. This means your pet could suffer two or three condit i ons and each would be covered up to this limit.

Co- op’s Classic insurance will cover your pet’s mental and emotional health up to £ 2,000 in a single year — though this is the total amount in vets’ fees it will cover in any one year.

So, if your pet suffers severe arthritis costing £1,000 in bills, you will only have £1,000 left to cover any additional treatment, including for mental health. Animal Friends’ basic policies do not cover behavioura­l difficulti­es. Only its top-end Prestige Policy will cover them. But this has a limit of £6,000 per condition. Pauline and Colin Attridge from Addlestone, Surrey, became worried after their new r escue dog Amber appeared unhappy in their home. The two- yearold Spitz cross breed barked constantly and was always extremely nervous when people or animals it did not know were around. The Attridges, who are life -long dog owners, feared that a traumatic episode in Amber’s previous life must be behind the problems.

Though t heir dog hadn’t attacked anyone, the Attridges feared for the safety of their young grandchild­ren when they were playing with the pet.

So the couple took her to the vet, who diagnosed anxiety and devised a plan to help her relax and improve behaviour.

This includes using a hand-held device to communicat­e with Amber through clicks to let her know if she is behaving correctly.

Pauline, 73, a retired nurse, says: ‘Amber is much quieter and calmer now.

‘When she is in a situation where previously she would become upset, she is as good as gold.’

The cost of the treatment was covered by a £ 10- a- month Co-op pet insurance policy.

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