Scottish Daily Mail

Sales success is all about liking people

- LINDA WHITNEY

IF YOU love working with people, why not make a career of it in sales?

Rachel Adams, a sales executive with software company Sendible, sells social media management software.

She says: ‘I studied psychology and was always interested in how people make buying decisions.’

Some people avoid sales jobs because they fear rejection, but Rachel, 26, from London, says: ‘Researchin­g your customer and finding out who to speak to in a company means you are more in control and rejection is less likely.

‘You build relationsh­ips and develop a rapport with companies. Each is different, and that keeps the job interestin­g.’ Rachel recommends finding a job that offers sales training. ‘I started in lead generation, finding potential customers and booking appointmen­ts. It’s a difficult job, but you learn a lot that helps later on.’

For vacancies see sendible.com.

Cliff Walker, sales trainer and network marketing specialist, says: ‘At some point everyone has to sell. The skills required are attraction, promotion, persuasion, enthusiasm, wit and nurturing.’ The highpressu­re approach will usually meet resistance, he says, so people should ‘promote’. Those in sales should see a customer’s ‘no’ as ‘not right now’, always follow up, and do both online and offline networking.

Direct sales (selling face-to-face, through parties or online) can let you to try out sales as a part-time business.

The Direct Selling Associatio­n says 62 per cent of the UK’s 400,000 direct sellers have another job, and almost 95 per cent of sellers work part-time on their business. Its website, dsa.

org.uk, lists firms that comply with UK law and the DSA codes of practice.

 ??  ?? Control: Rachel Adams
Control: Rachel Adams

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