Scottish Daily Mail

So, what are your rights if it happens to you?

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FLIGHT DELAY RIGHTS:

YOU will be covered by the Denied Boarding Regulation if your flight departed from Europe or was with a European airline.

It does not apply if you fly to Europe on a non-EU airline. What you’ll be entitled to will depend on the airline.

If your flight is delayed, you may be entitled to meals, refreshmen­ts, phone calls and emails. You could also be entitled to overnight accommodat­ion.

You can also claim for compensati­on, but this won’t be due if the airline can prove the delay or cancellati­on was caused by ‘extraordin­ary circumstan­ces’.

Any entitlemen­t to compensati­on will depend on how long the delay is and how far you are flying.

Short-haul passengers are entitled to a payout of 250 euros (£220) if the flight is delayed by more than three hours.

Long-haul travellers could be entitled to 300 euros (£26 ) if their plane landed between three or four hours late, or around 600 euros (£530) if their flight was at least four hours behind schedule.

FLIGHT CANCELLATI­ON RIGHTS:

YOU can choose not to travel and get a refund of your ticket cost. This option is available if the delay lasts five hours or more but the flight isn’t cancelled

Another option is an alternativ­e flight, which airlines call rerouting. You can then claim for the delay based on your original departure time and compensati­on works on the same basis as delayed flights.

So, for example, you could receive £530 for a long-haul flight if you have been delayed for four hours or more.

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