STRAIGHT TO THE POINT

I READ that thousands of people may get a refund because they were overcharged when applying for Power of Attorney. Does this also apply to people who have applied to be a deputy via the Court of Protection?

D. F., via email. I’m AFRAID not. Attornies and deputies are handled by separate departments, and the fees are different — £400 with the Court of Protection and £82 for Power of Attorney. MY ENERGY bills have soared — but without a computer, how can I find a cheaper deal? H. W., Leeds. CHeCK our Best Buy tables on page 50 and call energy Helpline on 0800 074 0745 or uSwitch on 0800 688 8557. I RECEIVED a suspicious postcard from a courier, claiming it had tried to deliver a letter from Barclaycard. The bank said to send it back, which I did. But on my next statement, it said I owed £270 for purchases I hadn’t made, plus £12 in late payment fees. My credit limit was then cut from £6,000 to £350.

R. P., London. BARCLAyCARD has apologised, restored your credit limit and paid a £50 goodwill gesture. The letter contained your new credit card. you won’t pay for the fraudulent transactions. I BOUGHT nearly £5,000 worth of shares in a firm called Ultrasis in 2000. Now I can’t find any trace of the firm or shares online. G. L., Northampton. THe firm went out of business on July 21. That means your shares are worthless. you should be able to offset the losses on these shares against gains you’ve made on other investments when it comes to your capital gains tax allowance.