Is online shopping more trouble than it’s worth?

A COURIER was due to collect two large boxes from my house, so I put a note on the porch door asking them to knock loudly and waited in all day for him. At 3pm, I rang the company, who told me he had come at 11am, but no one had come to the door. I was furious and told them to send him back, as they had told me he was only five miles away. They said he wouldn’t be back until the following week, so I threatened to ring the company who were due to receive the boxes. He was at our house within 15 minutes. Name and address supplied.

WHY all the stress over delayed parcels? Come on, folks. Get out of that chair and go shopping. The internet has made you lazy.

M. SPRINGER, Reading, Berks.

I MISSED the delivery of a package and rang the automated number on the postcard that had been left to arrange redelivery four days later. That date came and went without any package so I rang again and was given another delivery date a week later. Guess what? It still didn’t arrive. As the charges for posting rise, the efficiency declines. ANNETTE CHRISTY, Wrexham.

I CAN’T find any sympathy for those who did not receive their parcels in time for Christmas. Ordering from the internet means they have turned their backs on their High Streets, causing shops to close and putting many people out of work. It is well known that the courier companies are not the best of employers, paying low wages and expecting their drivers to work miracles at this busy time. Perhaps in the New Year more people will get off their backsides and support our town centres before they are gone forever. YVONNE ALMOND, Lowestoft, Suffolk.