Scottish Daily Mail

Why ARE banks making it so easy for fraudsters to open accounts?

As we obtain a secret police list of 82 accounts set up with bogus IDs to scam victims . . .

- By Amelia Murray

TODAY Money Mail raises serious concerns around how easily banks have allowed fraudsters to set up accounts used to rob people of their life savings. We have obtained the details of 82 bank accounts opened by a criminal gang using fake IDs and counterfei­t utility bills.

The list, which was compiled by police as part of an investigat­ion into online fraud, shows that the crooks managed to trick nine major High Street banks into letting them run accounts to carry out scams.

Almost half of the accounts were opened at HSBC, which has previously been fined almost $2 billion in the U.S. for allowing Mexican drug kingpins to launder money.

Nationwide allowed 13 accounts to be opened using fake IDs, while NatWest opened 12. Barclays and Santander each had five accounts on the list, Metro Bank was responsibl­e for three and Halifax two. Lloyds and TSB each opened one.

The Metropolit­an Police list shows that the fraudsters repeatedly used the same names to open accounts with different banks, suggesting that the same fake ID were being used multiple times.

Money Mail understand­s that the criminals were using the 82 accounts, among others, to scam shoppers on websites such as eBay. It is feared that this is just the tip of the iceberg.

A police investigat­ion into gangs operating similar scams to the one linked to the accounts has uncovered more than 5,000 victims with losses up to £15 million.

Typically, the fraudsters listed non-existent items such as cars or tractors at attractive prices.

They would then lure customers into making a payment but never deliver any goods. With this type of scam, buyers are often told to send the money directly by making a bank transfer. Then, as soon as the money arrives in the crook’s account, it is moved on through a series of other accounts so it cannot be traced.

This typically means buyers are not covered by the money-back guarantees offered by websites.

And, unlike fraud cases where a debit or credit card is used, banks also typically refuse to cover the losses.

As a result, it is unlikely that much of the £15 million has been returned to victims.

The nine banks implicated in the police list obtained by Money Mail refuse to say how much cash they have reimbursed.

However, they say only in rare cases were they able to freeze some of the funds that remained in the fraudulent accounts. This money has been returned to its rightful owners, they say.

Nearly all the accounts are now understood to have been shut down.

Last year, 43,875 people lost an average of £2,784 each to online bank transfer scams. the accounts but claimed they followed ‘strict’ industry regulation­s and were confident that their security systems were robust.

They all said they take fraud extremely seriously.

Barclays says it could not identify one of the accounts on the list. It says there was no indication that the accounts would be used for fraud either.

METrO Bank and Nat West declined to comment on the accounts in question and say they are doing all they can to combat increasing­ly sophistica­ted scams.

Santander would not comment on the accounts in question, but says it invests ‘heavily in sophistica­ted technology’ to prevent fraud.

TSB says it was able to spot its one fraudulent account and close it ‘very quickly’.

A spokesman for Lloyds and its sister bank Halifax says the banks always abide by ‘strict regulation­s when opening an account for a new customer’.

‘Buster Jack’, a former financial adviser in his 60s who uses an alias because he runs a business assisting scam victims by catching out crooks, says: ‘The banks accepted false documents and opened the accounts, surely that’s a breach of regulation­s? The police are focusing on catching criminals, but who’s investigat­ing the banks?’

UK Finance, the industry trade body, says that banks work closely with the Government and police to identify fraudulent documents and it is developing new ID guidelines which will be published next year.

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