YOU HAVE YOUR SAY
EVERY week, Money Mail receives hundreds of your letters and emails about our stories. Here are some from our report on how to block nuisance calls and texts from pensions conmen and claims firms: MY PHONE is ex-directory and this dramatically cuts nuisance calls. Another method is simply not to pick up the phone if you don’t recognise the number. If it’s a genuine call, they’ll leave a message and you can ring back. N. E., by email. IT’S not always the case that the caller display shows the offending phone number. Fraudsters are using a technique called spoofing — they ring your home phone, pretending to be a bank or police, and use technology to make the number appear legitimate. G. L., Watchet, Somerset. I DON’T have a nuisance caller problem. Any incoming calls are answered and, as soon as the caller is identified as someone I don’t wish to hear from, I press a button to ‘blacklist’ the number. I get very few of these calls now. T. B., Edinburgh. HAVING retired from business, where I made many contacts, my phone was getting up to 20 calls a day. Enough was enough, so I bought a BT8500 system, which blocks all unwanted calls. The numbers I want to get through, I programme into it. Unwanted calls are now a thing of the past. J. M., Grays, Essex. I TELL all unwanted callers that I have to take them through my security procedure — and ask for their bank account number and mother’s maiden name. W. D., London. IT’S time for a class action against regulator Ofcom. It is part of the problem and not fit for purpose. Millions of calls a day are more than a nuisance. Ofcom should call it what it is: harassment. A. M., Leeds. MANY handsets allow you to have a blacklist, but the problem is that persistent nuisance callers are unlikely to continue using the same number and so it becomes a continual battle of catch-up. D. H., by email.