Scottish Daily Mail

Dawn of a new look John Lewis

Launch of own-brand fashion label for women 15 stores experiment with stylist sessions Shops to open rooftop cocktail bars and cinemas

- by Hannah Uttley

JOHN Lewis is about to unveil the biggest facelift in its 154-year history as it fights falling sales and dwindling profits.

The department store chain is set to launch an overhaul in September that will see it open rooftop bars, pop-up cinemas and reveal its biggest ever own-label womenswear range.

It will test out ideas by turning 15 of its existing shops into ‘pilot stores’ where it will experiment with events and classes, personal stylists and front-of-house concierge services.

The major revamp comes as its parent company, John Lewis Partnershi­p, warned profits were expected to hit zero by the middle of its financial year after they plunged 77pc to £104m last year.

Other retailers are struggling to keep customers interested in their shops, including Marks & Spencer, which is closing 100 stores over the next few years.

Paula Nickolds, managing director of John Lewis, said: ‘It’s a really, really tough time for retail at the moment, and I think that was clear at the strategy update we made last month.’

The group will carry out a multimilli­on-pound renovation of its 40,000sqft womenswear floor in its flagship Oxford Street shop in September and install a shoe room. It will be a tie-up with footwear retailer Kurt Geiger, as John Lewis looks to take its range more upmarket.

As part of its attempt to grab more sales in the ultra-competitiv­e womenswear market, John Lewis is building a £500m ownlabel fashion business in what it described as its ‘most important launch to date’. The collection will feature 800 pieces costing from £10 for a T-shirt to £250 for a cashmere coat.

It will launch brands instore, including an exclusive tie-up with American label J Crew.

The Oxford Street shop will also host a cinema in its rooftop bar, The Gardening Society.

The retailer already hosts events, including pilates and yoga classes and live music.

John Lewis is considerin­g replicatin­g the success of The Gardening Society by opening one on the roof of its shop in Southampto­n, which is included in the pilot scheme.

‘At a time when other retailers might be cutting back, I am determined that we will invest in differenti­ation and innovation to ensure we take advantage of our unique position,’ Nickolds added.

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