Fam trips lead to dream en­quiries

Selling Travel - - Face To Face - Bar­bara Charl­ton

Oc­to­ber was a funny old month, not know­ing if it was sum­mer, win­ter or spring – and clients seemed just as con­fused.

We've had a fair few Ja­pan en­quiries. Holly at In­side Ja­pan is an ab­so­lute foun­tain of knowl­edge and helped us se­cure a lovely £8,000 book­ing for next April. There seems to be noth­ing the team there does not know about Ja­pan, and the same goes for the Viet­nam, Cam­bo­dia, Laos and Burma teams. Do give them a try.

Aca­dian fire

Jus­tine has just come back from Hal­i­fax and Nova Sco­tia with Lisa from Trav­el­pack. They also vis­ited Ni­a­gara Falls, where Jus­tine was ner­vous to take on the Mist Rider Zip Line down the side of the Falls. But hav­ing done it, she says she would def­i­nitely do it again. Nova Sco­tia is great for na­ture lovers, pho­tog­ra­phers and hik­ers.

With vis­it­ing Blue, Hump­back, Minke, Pi­lot and Sei whales, whale watch­ers can get very ex­cited in­deed.

Push the boat out

Tanya has re­cently been to the Nor­folk Broads with Boat­ing Hol­i­day spe­cial­ist Her­bert Woods. She met with Busi­ness De­vel­op­ment Man­ager, Steve Bar­r­a­clough, who said the op­er­a­tor is keen to de­velop its re­la­tion­ship with the trade. It is a very re­lax­ing break, espe­cially on the Nor­folk Broads where you do not have to keep get­ting off the boat to open and close the locks. It's ideal for cou­ples, groups of friends or fam­i­lies with older kids.

Cape? No fear!

Not long back from South Africa, I had a dream en­quiry walk in. The cus­tomer had no clue what she wanted, apart from 'Cape Town', so was de­lighted to have found us. It makes such a dif­fer­ence when we can talk with real au­thor­ity and add lit­tle ex­tras, such as the best place to watch for whales if you do not want to do it from a boat, or where to find the best cho­co­late cake! Long live the fam trip, I say.

Happy sell­ing!

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