There is determination to re-book once the world settles down
THIS March I spent 10 amazing days in south africa, having travelled out just as things were starting to change from the impact of coronavirus.
On the day we landed home, Donald trump banned Uk travellers from entering the
Usa. then, just when we thought the news couldn't get any worse, Boris advised the Uk not to travel anywhere.
at first, what seemed a clear message was confused by ever-changing rules from cruise companies, airlines and tour operators. the rule book has not only been torn up it's been ripped to shreds!
like everyone else we are encouraging people to re-book but that isn’t always an option. But the overall message from clients is their genuine concern about our team and how we are coping. and there is determination that they will re-book as soon as the world settles down.
I'm confident that people will still want their holidays. I've worked for 30 years to build my business up and I'm certain it will still have a future – especially with my great team and all our loyal customers behind us.
as I write this, we have a locked door policy in the office and we're setting up to work from home. I've had a risk assessment with each staff member, discussed their personal circumstances and put a working plan together but things will certainly change.
south africa now seems a distant memory but for now I feel lucky that I may be one of the few to have had a holiday in 2020.