Don’t overload our A&E – if possible

PEOPLE are being urged to think twice before using A&E and keep it free for the seriously ill and injured as the NHS goes on “black alert”.

Bans have been placed on some surgery and long waits in some hospital A&E departments aroudn the country.

Non-urgent inpatient elective care has been deferred until January 31.

Prof Keith Willett, director for acute care at NHS England, acknowledged the delay to planned operations and routine outpatient appointments until the end of the month due to severe winter pressures was “not ideal” for patients but insisted the health service had entered the winter period “in a way that we’ve never prepared before”.

Prof Willett told BBC Radio 4’s Today programme the NHS was “better prepared” and clear rec- ommendations implemented.

Winter is the busiest time for NHS hospitals, particularly for A&E, where patients have multiple health problems, longer stays in hospital and need substantial support at home to be safely discharged.

Therese Patten, chief operating officer at Southport & Ormskirk NHS Trust, said: “The seriously ill and injured are our priority but we continue seeing patients with minor illnesses and injuries that could be dealt with elsewhere.

“Cuts, bruises, sprains, coughs and colds are not normally emergencies. They can usually be treated at home with help from a pharmacist, by a GP or in a NHS walk-in centre.

“A&E is for people with medical emergencies, such as heart attacks, strokes, and serious illnesses and injuries.” were being

She added: “We’re fortunate to have a brilliant, dedicated team here at Southport and Ormskirk.

“That’s why I’m asking: examine your options and keep A&E free for the seriously ill and injured. It could be you or your family who need our team’s help in an emergency one day.” Where to get help and advice

Pharmacists: They’re experts in medicines and advise on common problems, such as coughs, colds, aches and pains. They can also help you decide whether you need to see a doctor.

Family doctor: A GP or a GP out of hours service will help with injuries or persistent illnesses.

NHS walk-in centres: For people needing urgent help with minor illnesses or injuries no appointment is necessar.

West Lancashire Health Centre at Ormskirk hospital is open 8am-7.30pm all year.

Skelmersdale NHS Walk-in Centre at The Concourse is open 8am-7.30pm on weekdays and 9am-5pm on weekends.

By phone: NHS 111 is the NHS non-emergency number – fast, easy and free.

Trained advisers supported by healthcare professionals will ask questions to assess your symptoms and immediately direct you to the best medical care for you.

Online: Visit NHS Choices or, for NHS services in Sefton and West Lancs go to the Examine Your Options website.