Stirling Observer

Hospital’s record keeping criticised

Failings found in elderly care wards

- Kaiya Marjoriban­ks

Inspectors have identified a number of areas for improvemen­t in wards caring for the elderly at Forth Valley Royal Hospital.

Healthcare Improvemen­t Scotland this week published a report relating to a three-day inspection at the Larbert hospital in November as part of its programme on the standard of care for older people in acute care in Scotland.

Among areas found to be lacking was documentat­ion, said to be an “essential part of a patient’s care”.

The inspectors said: “It is a legal requiremen­t and ensures that patient care is safe.

“Throughout the inspection we identified areas of poor documentat­ion. It is important to stress that poor documentat­ion does not mean that the care is also poor.

“Initial assessment­s need to be completed accurately and within the standard recommende­d timescales.

“On completing the malnutriti­on universal screening tool (MUST) there is a lack of recording if weights are estimated or measured, resulting in inaccurate scoring of MUST.

“Correctly completed assessment­s are needed to ensure that correct patient care is given.

“The completion of person-centred care plans is variable. These should detail the interventi­ons required to meet patients’ identified care needs but didn’t always.

“There are concerns around the completion of the assessment of capacity to consent and staff understand­ing of adults with incapacity (AWI).”

The inspectors visited the acute assessment unit, wards A11 (ageing and health), A22 (stroke), A32 (acute medical ageing and health), B11 (surgical), B12 (medical), B21/B22 (ageing and health integrated care), and B32 (medical/gastrointe­stinal) as well as the discharge lounge.

Claire Sweeney, interim director of quality assurance for HIS, said: “We found areas of good practice and areas to improve.

“Interactio­ns between staff and patients were positive and the majority of patients praised the care they received.

“The integrated care ward offers a good therapeuti­c environmen­t for patients with cognitive impairment. It should be commended for the work that continues to be implemente­d within what is a very busy ward.

“However, there are a number of areas where improvemen­ts must be made.

“NHS FV must improve documentat­ion and ensure all older people being treated in accident and emergency or admitted to hospital are assessed within the national standard recommende­d timescales.

“We will continue to monitor the situation and follow up at future inspection­s.”

Throughout the inspection we identified areas of poor documentat­ion

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Must do better Forth Valley Royal Hospital

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