Store is ready for customers with dementia
THE Tesco at Portwood has now become a dementia-friendly store with help from Home Instead Senior Care.
Gary Wells, from the care company, gave four training sessions of the dementia friends programme to staff at the store.
It will allow employees to spot the signs of dementia in customers and then give them the help they need.
Gary said: “I have suggested that the store could provide a slower checkout lane, additional signage and a foot mat at the front entrance and my suggestions have been taken on board.
“Four training sessions in, the store is already so much more able to assist customers with dementia and I hope this success will inspire other local retail outlets to follow suit.”
Claire Walton, community champion at Tesco, added: “Having met Gary, he inspired me to change Tesco Stockport into a dementia-friendly store.
“As a store we feel part of the community and we are always striving to offer all our customers a great experience when they shop with us.
“With Gary’s help the steps we are taking will do just that.”
●●From left are: Gary Wells, from Home Instead, Claire Walton, community champion and Mark Stewart, manager of Tesco Stockport