Store is ready for cus­tomers with de­men­tia

Stockport Express - - Your Views - ALEX SCAPENS news­ @MENnews­desk

THE Tesco at Port­wood has now be­come a de­men­tia-friendly store with help from Home In­stead Se­nior Care.

Gary Wells, from the care com­pany, gave four train­ing ses­sions of the de­men­tia friends pro­gramme to staff at the store.

It will al­low em­ploy­ees to spot the signs of de­men­tia in cus­tomers and then give them the help they need.

Gary said: “I have sug­gested that the store could pro­vide a slower check­out lane, ad­di­tional sig­nage and a foot mat at the front en­trance and my sug­ges­tions have been taken on board.

“Four train­ing ses­sions in, the store is al­ready so much more able to as­sist cus­tomers with de­men­tia and I hope this suc­cess will in­spire other lo­cal re­tail out­lets to fol­low suit.”

Claire Wal­ton, com­mu­nity cham­pion at Tesco, added: “Hav­ing met Gary, he in­spired me to change Tesco Stock­port into a de­men­tia-friendly store.

“As a store we feel part of the com­mu­nity and we are al­ways striv­ing to of­fer all our cus­tomers a great ex­pe­ri­ence when they shop with us.

“With Gary’s help the steps we are tak­ing will do just that.”

●●From left are: Gary Wells, from Home In­stead, Claire Wal­ton, com­mu­nity cham­pion and Mark Ste­wart, man­ager of Tesco Stock­port

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