Mum’s fury after travel firm delay cash refund

Additional reporting by Jane Barrie Mum- of- four Emma Mullen is a widow at the age of just 35 after her beloved husband Lance died of cancer.

Lance, 43, had booked a family holiday to Majorca departing last week and paid a deposit of £ 830 in January.

But travel firm On the Beach demanded a further £ 300 to cancel the break when he called them from intensive care.

Emma, who has been fighting the company since June 21 when Lance passed away, said: “I don’t have the strength to do this on my own any more.

“I ’ m fed- up f ight ing. It shouldn’t be like this. I promised Lance I would get the money back and won’t rest until I do.

“And as I’m now on my own with four children, we could really use the cash.”

The couple, of Livingston, booked the all-inclusive holiday to Alcudia with kids Eilidh, 13, Luke, 11, Finlay, seven, and four-year- old Erin.

The total cost was £ 2664 and Lance paid the £830 deposit by credit card. They were due to depart from Edinburgh for a week on September 7 and planned to take out insurance nearer the time.

But Lance collapsed in April and was admitted to ICU where doctors told him he had terminal cancer.

Emma, a security officer, said: “He had life-saving surgery on his kidneys and was in intensive care for four weeks.

“Then he was admitted to a cancer ward as the cancer had spread throughout his body.”

When Lance died, Emma called On the Beach again. She said: “We’d given them plenty of notice. I sent a letter and a copy