We’re homeless You’re useless Family’s fury after builders’ delays to new house
of the falls short out your service the . Set d Yes, as expect deman rd you’d and standa writing If it aint in led. compl cancel ct is or contra regulat the work, ’t doesn can help. Ofcom Sara, 17, Cristina, 16, and 12-year- old Paolo, said: “Sara had been diagnosed with autism and we needed an extra bedroom so she had her own space.”
He and his wife concluded missives in June, paying a further £750 deposit, and were given a settlement date of January 26.
But builders Muir Homes kept putting the date back, blaming subcontractor issues. Paul, a vehicle technician, said: “The date changed to March or April and then we were assured it would definitely be June.
“Finally, the MD sent an email apologising and saying his forecast for settlement was mid July or earlier. That gave us the green light in April to conclude with the purchasers of our house for a move-in date of July 9.”
But Paul was shocked to receive a letter from his lawyer saying Muir Homes had delayed again – until the end of August.
He said: “By this point, we had concluded missives with our purchasers and had to be out of our own house.”
Paul, of nearby Inverkip, called Muir Homes. He said: “The director said he would try to find accommodation for us and pay our storage costs.”
But Paul called me in when Muir Homes said they couldn’t offer a house but would pay £1400 for accommodation and storage.
He said: “We have been unable to arrange accommodation and have to be out of our own house by tomorrow. Please help.”
I got on to Muir Homes. They said: “We’re sorry the entry date has been delayed. As well as offering to pay towards out-ofpocket expenses, we have made additional goodwill gestures, including costly alterations and adaptations to the property.
“We’ve also made it clear the customer is able to withdraw from the purchase but this has been declined.” the salesman said I’d lose my deposit.
“I couldn’t believe it – they were the ones messing me about.”
He went to Citizens Advice and also called me in.
I got on to Harveys and the money was soon winging its way to John, of Tillicoultry, Clackmannanshire.
He said: “I am grateful for all your help. Thanks.”