Son on road to divorce
My son and daughterin-law have been married for five years. They don’t have any children but he has been working abroad a lot and the marriage has failed. It upsets me to see them both unhappy as they will remain on good terms. Do they need a solicitor to divorce? No, as it looks like they could use the DIY or simplified procedure. That’s assuming there are no financial issues to iron out, they’ve been living apart for at least a year and both consent. It costs £125 to apply at your local sheriff court. awillmany Iwrote lodged it and yearsago rs.Istill solicito firm of moved with a Ihave still copy.But it.Iam hold a signed I given the twicesince ts but, house conten with the s,isitvalid? happy change tely s r addres ultima solicito will do allthe ry Yes, as execut with your addres s or us tting dealing previo your submi is note when ses addres and the the will the ork to paperw court.
Instead the couple, who tried to make do for five days before paying a further £ 3311 to f ly home, have been offered just £1564 by the blundering airline.
The trip of a lifetime to celebrate Dawn’s 50th birthday and thei r 10th wedding anniversar y in May was scuppered thanks to BA’s incompetence… and one of the cases has still not been returned.
Dawn said: “It’s hard to find the words to convey just how awful the experience was.”
The couple, of Wishaw, Lanarkshire, flew from Glasgow to London on May 4 to catch a connecting flight to Miami.
They were to join the Royal Caribbean Adventure of the Seas for a 12-day cruise, rounding off with three nights in New York.
Nurse Dawn said: “We’d saved for a year. It was our first time in America and our first cruise.”
But they arrived in London to be told the Miami f light was cancelled.
Dawn said: “We were supposed to have a day in Miami before joining the ship at For t Lauderdale. That didn’t happen.”
BA flew the couple to New York instead and put them on a connecting flight to Florida.
Dawn said: “I was worried about our luggage. A steward told us our cases were on board – they weren’t.”
Their bags were missing when they reached the ship. Dawn added: “Roya l Caribbean tried to help and we were phoning BA too. Our mobile bill was huge.
“We only had the clothes we stood up in, couldn’t use dining rooms and were told to eat in our cabin or at a buffet restaurant.”
The bags didn’t arrive at the next three ports so BA told Dawn, a mum to Laurie, 29, to purchase essential items.
She said: “We left the ship at the island of Aruba in the Caribbean and managed to buy some items. But it was very expensive – £70 for a pair of shorts.
“We spent £1125 on clothing and toiletries and only had basic things. But we thought we could get by as our luggage would arrive.”
By day five, there was still no sign and Royal Caribbean said it couldn’t help any further.
So Dawn and Arthur, 58, a lorry driver, decided to come home. She said: “The Royal Caribbean rep on the ship told us he didn’t think our cases would turn up at all.”
The pair f lew home, paying £ 3311 for the privilege. Dawn said: “To top it all, that was the day of my 50th. It certainly was a birthday to remember.”
BA del ivered one case, damaged, to their home three days later. Dawn has tracked the second one to a FedEx depot in Mississippi.
But she said: “FedEx can’t release it until BA say so and it has so far failed to do this. I even offered to pay to have it couriered home but it can’t be done.”
Dawn called me in when BA closed the complaint and offered just £1564.
I got on to BA. It offered a further £ 972, a £ 750 e-voucher and said it was trying to get the bag back.
A spokesman added: “We carr y thousands of bags every day. It’s very rare for one to be lost.
“We provide help with essentials and cover the cost when a bag can’t be found.”
Royal Caribbean said: “We pride ourselves on providing the best possible experience. We are in direct contact with Mrs Jordan and will continue to work closely to reach a resolution.” transcript t of the call. When they finally sent me a copy, half of it was missing. I don’t know how to fix this.”
I got on to Jet2. A spokesman said: “We apologise for any inconvenience. We are reviewing procedures to ensure this does not happen again.
“We have been in touch with Leeann to offer compensation as a gesture of goodwill and we understand they have also been in contact with their insurance provider.”