Wuhan plan
Travel firms and airlines have revealed their plans to handle passengers with trips affected by the coronavirus.
Countries worldwide have reported cases after the virus spread from Wuhan. The Foreign Office warns against all but essential travel to China with the exception of Hong Kong and Macau. Here’s what to do if your plans have been disrupted:
What do I do if I have a flight booked to China?
British Airways has suspended all flights to mainland China. If you are due to fly before February 29 you can request a refund or re-book to the same destination by May 31.
Virgin Atlantic is still flying to China but offers flexibility. Passengers can re-book flights, change destination or get a refund, regardless of conditions stated in their booking. Re-booking must be done
Mum and tot in Hong Kong as Thai jet is disinfected by May 31. Air China, China Eastern, If friends or family are currently in Cathay Pacific and others have China how will they get back? similar policies. The Foreign Office advises Britons to
In total, 43 airlines have either try to return before further restrictions cancelled or cut their flights to mainland come in. They should contact China. Contact your airline. their provider for options.
Will my insurance still be valid if I If I still want to travel to a country travel to China against the advice? affected, what precautions should
Contact your company but as a I take? rule, policies are at risk of being Use a tissue to cover coughs and invalidated in such circumstances. sneezes. Avoid contact with people I booked a package holiday to China. with colds. Wash your hands often. Can I get a refund? Avoid animal contact and raw or
Speak to your provider about undercooked animal products. alternative arrangements. If none are ■■More info at gov.uk/guidance/ suitable, you should get a refund. wuhan-novel-coronavirus
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