Sunday People

Make sure dad’s glad on big day

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A HAPPY Father’s Day to all you dads out there.

I was inundated with readers’ emails and letters after last year’s Father’s Day asking me a wide range of questions.

So, I thought I would pre-empt your questions this year with this mini-guide on what can wrong on Father’s Day and your rights in relation to each issue. MY PRESENT HAS NOT ARRIVED ON TIME IF you specified the date of delivery – which I always advise consumers to do – or if it was obvious that it was a Father’s Day gift, the retailer will be in breach of contract for failing to deliver on time.

The problem is it is highly unlikely that you will be entitled to any compensati­on because you could not prove a sufficient enough loss, beyond “disappoint­ment”.

However, you will be able to cancel the order and get your money back, either due to the breach or because of the consumer contracts regulation­s which allow you 14 days, from the date of delivery, to cancel orders placed online. MY GIFT DOESN’T FIT OR IS NOT TO MY DAD’S LIKING exchange goods or provide a credit note when you purchase in store. However, it’s all far easier if you purchased online because you can simply send the goods back, as I have explained above in relation to gifts that do not arrive. THE RESTAURANT CANCELLED OUR TABLE AT THE LAST MINUTE TAKING your dad out for a meal is a great way to celebrate Father’s Day. If you requested a booking, the restaurant confirmed and took a deposit from you a contract has been formed.

This would mean that a cancellati­on by the restaurant would be a breach of contract.

In these circumstan­ces, you could claim compensati­on but the amount would be small and would be linked to additional expenses you incurred in making alternativ­e arrangemen­ts.

However, if there was no deposit taken when you booked, while it may be bad customer services it will not be a breach of any legally binding agreement.

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